Frequently asked questions
When will I receive my download?
Eligible digital downloads appear in your account after a successful payment confirmation.
How do product updates work?
Supported WordPress themes and plugins can receive protected updates while the related licence remains valid.
Where can I find my order?
Sign in and open Account → Orders. Guest customers can use the secure receipt link provided after checkout.
How do I request support?
Use the Contact page and include the product name, order reference and a reproducible description of the issue.